Child safety standards

Last updated: 22 October 2026

Pubmigo is an adults-only service with zero tolerance for child sexual abuse and exploitation (CSAE). This page is our published standard, as required by Google Play's Child Safety Standards policy.

1. Pubmigo is for adults only

You must be at least 18 to use Pubmigo, and older where local law says so — 21 in the United States, 20 in Japan and South Korea. Every new account passes an age gate at sign-up: a date of birth is required, checked against the minimum age for the country selected, and anyone below it is stopped and told why. The app is rated for adults on both stores and we support the platforms' own age-assurance measures, including Google Play's Restrict Declared Minors setting.

Pubmigo has no features aimed at children, no content directed at children, and no way for a child to be a legitimate user. If we learn that an account belongs to someone under age, we delete it.

2. What is prohibited

The following are banned outright, and result in the immediate and permanent removal of the account:

• Child sexual abuse material (CSAM) of any kind, including drawn, animated or AI-generated depictions.
• Sexualising a minor in text, photos, tags, a status, a display name or a message.
• Grooming: building a relationship with a minor for sexual purposes, or attempting to.
• Sextortion, or soliciting sexual imagery from anyone under 18.
• Trafficking of, or advertising access to, a minor.
• Using Pubmigo to arrange to meet a minor, or to supply alcohol to a minor.
• Off-platform links to any of the above.

These rules apply regardless of intent, framing, humour, or claims that the content is fictional. They are part of our terms of use and community guidelines.

3. How to report CSAE — in the app

Every profile and every chat has a report control, reachable in two taps from anywhere a person appears:

• From a chat: open the conversation → menu (⋯) in the header → Report.
• From a profile: open the profile → menu (⋯) → Report.
• Choose a reason — Underage or child safety is one of the listed reasons, alongside fake profile, harassment, unsafe behaviour and other — and add details. Reports are private; the person reported is never told who reported them.
• Block sits beside Report and takes effect immediately in both directions.

Reporting to us directly

You do not need an account to report a child safety concern. Email childsafety@fieldfare.cc with anything you can share — a display name, a screenshot, when it happened. Please put "child safety" in the subject line so it is triaged first.

4. How we handle a child safety report

• Priority triage. Every new report raises an alert to our moderation team. Reports flagged as underage or child safety are marked as priority and reviewed by a human ahead of every other report type, and within 24 hours.
• Immediate protective action. A single underage or child safety report hides the reported profile from everyone at once, before any human has looked at it, and it stays hidden while the report is reviewed. A profile that receives three reports of any kind in 24 hours is hidden the same way.
• Enforcement. Confirmed CSAE means permanent removal of the account and its content, and a ban on returning: the email address behind the account is blocked from signing up again. There is no warning tier for this category.
• Preservation and referral. Each report keeps a copy of the reported profile as it was when reported, and an account under a child safety report cannot erase its data by deleting itself while the report is open. We preserve the relevant evidence and report apparent CSAE to the competent authorities — the police and the national hotline in the relevant country (the INHOPE network lists them), and the US National Center for Missing & Exploited Children (NCMEC) where its reporting channel applies to us — and we cooperate with lawful requests from law enforcement.
• Feedback. Where we can, we tell the person who reported that the report was received and acted on, without disclosing anything about the other person.

5. Compliance with the law

We follow the child safety requirements of the app stores we distribute through and of the EU law that applies to us. We are bringing Pubmigo in line with the UK Online Safety Act, which also applies to us now that the app is offered in the UK, and we keep these standards under review as the law changes, including the EU Digital Services Act.

6. Child safety point of contact

The named point of contact for child safety matters, including requests from Google, Apple, law enforcement and child protection organisations, is:

• Fieldfare, child safety contact
• Email: childsafety@fieldfare.cc (a dedicated mailbox, separate from general support)